Fees & Policies
If you are interested in services and would like to speak with a therapist, we offer a complimentary 15 minute phone consultation to determine if services offered are appropriate for you or a loved one.
If you are experiencing a crisis, please contact 911 or the 24 hour mobile crisis unit at 602-222-944 (Maricopa County), 866-495-6735 (Pinal, Pima and Yuma County), or 877-756-4090 (Coconino, Mohave, Navajo, Yavapai, Apache and Gila County).
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You can also contact 988 via text or call, which is available 24/7.
COST OF THERAPY
The cost of therapy can vary depending on several factors including the clinician’s credentials, specialization, and whether services are billed through insurance or paid privately.
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At Northern Lights Therapy, PLLC, we strive to provide several options so individuals and families can access support that fits their situation.
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Session rates generally range depending on the clinician and service provided. Reduced-fee options may also be available through our intern program, funding sources, or community partnerships.
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For individuals seeking lower cost options, intern clinicians may offer sessions starting around $50 per session. Other clinicians may offer discounted services depending on circumstances such as first responder or veteran status.
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Because every situation is different, we encourage individuals to reach out to our office so we can help determine the most appropriate clinician and payment option.
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Investing in your mental health is one of the most important steps you can take toward improving your overall well-being, relationships, and quality of life.
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We accept payment via cash, credit card, or HSA/FSA. A credit/debit card is required to be kept on file through duration of services.​
CANCELLATION AND INTAKE POLICIES
Cancellation Policy: If a session is cancelled 24 hours or less, a full charge for that session will be rendered. The client is responsible for the payment as insurance will not cover late cancels. Please ensure to cancel sessions over 24 hours prior to the scheduled appointment.
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No Show Policy: If there is a no show for a session, a full charge for that session will be rendered. That charge will be to the client as we cannot bill insurance for no shows or late cancels.
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Intake Policy: Upon scheduling an intake, all paperwork will be sent to the individual through a secured network. The paperwork must be returned a minimum of 24 hours prior to the scheduled appointment. If the paperwork is not received prior to that deadline, the intake will be cancelled.
FREQUENTLY ASKED QUESTIONS
Do I need insurance to attend therapy?
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No. Many clients choose to attend therapy without using insurance. Private pay therapy allows for greater flexibility in treatment, increased privacy, and does not require a formal mental health diagnosis.
Why do some people choose not to use insurance for therapy?
Insurance companies often require a mental health diagnosis, may limit the number of sessions allowed, and can request clinical records during audits. Some individuals prefer private pay because it allows therapy to focus fully on their needs without insurance involvement.
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Does Northern Lights Therapy accept insurance?
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Insurance participation varies by clinician. Most clinicians are in network with Aetna, while a limited number are in network with Blue Cross Blue Shield and United Healthcare. Our office can help determine which clinicians accept specific insurance plans.
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Why are some clinicians unable to accept BCBS insurance?
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Recent policy changes from Blue Cross Blue Shield significantly changed who is eligible to bill under their plans. Because of these changes, we are currently unable to bill BCBS for services provided by Licensed Associate Counselors and Licensed Master Social Workers for new clients.
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To help reduce barriers to care, Northern Lights Therapy offers discounted private pay sessions for individuals with active BCBS coverage when seeing those clinicians.
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Does insurance cover couples therapy?
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In most cases, insurance does not cover couples therapy. Because of this, couples sessions are typically private pay.
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Are reduced fee therapy options available?
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Yes. Northern Lights Therapy offers several options to help increase access to care, including intern clinicians with reduced session rates, funding options through Victim Compensation programs, Craig Tiger Act funding, nonprofit partnerships, and occasional discounted services for first responders and veterans.